I recently was referred by National Home Warranty to a company named AAA Action Garage Doors, LLC, to replace a broken garage-door spring for my house. This is a testimonial both to National Home Warranty and to AAA Action Garage Doors. My claim was handled swiftly and courteously by NHW. I’ll admit I was a little wary, given all the horror stories you hear about home warranty companies, but in this case I was pleasantly surprised! I was extremely impressed with AAA Action. They were courteous and helpful on the phone, and their Technician Josh, who did the repairs, was friendly, articulate, patient, capable and quick. He looked me right in the eye when he explained the problem and I got the impression that he is an honest man. Since I was covered by my NHW policy, I only had to pay the deductible of $55.00. I’m not totally sure of the total cost that they billed to NHW….somewhere around $225.00 I think….which seems reasonable. Josh even answered questions posed to him by my next-door neighbor, who was equally impressed with Ron and the professional job he did for me. My neighbor said he will hire AAA Action to fix his door too. In my experience with AAA Action, I think they deserve an “A Rating” on Angie’s List.
December 5, 2014